What To Do if your Android Device Won’t Download or Install Apps







Here’s how to force stop an application on Android:

Here’s how to uninstall a Google Play Store update:All you need to do is check that your OS is in the right time zone. If it’s correct, move on. If it isn’t, correct it or set it to automatic. Here’s how:Now, try to update the application again. If none of the steps we’ve listed work, you can uninstall and reinstall the troublesome app. But, there are times when apps are no longer supported by the developers. Head over to the Google Play Store and check for any developer updates.





Android Device Won’t Download or Install Apps


4. Go to your app drawer and search for the Google Play Store. It should appear, but you will need to add it back to the home screen.1. Open the Settings on your device and tap on Apps & notifications.



  • Is your device charged? – Some devices may not let you download new apps until your device is over 15% or even 30% charged.

  • Do you have a stable internet connection? – Perhaps you’re using cellular data, or you’re connected to WiFi but the signal is weak. Try another WiFi network if possible.

  • Have you power cycled your device? – A quick restart of your phone often fixes most problems; including issues with the Google Play Store.

  • Is the Google Play Store having a system-wide issue? – Check the downdetector website. Perhaps Google is having a massive issue and you just need to wait on the developers to correct it.


If your Android device won’t download or install apps, one of the above steps is sure to help. Do you know of any other ways to get downloads working? Tell us about it below if you do!


Check Your Free Space


Note: Because the Android interface varies by manufacturer and version, our tutorial covers general specifics that should work for everyone.If your storage is full, you can quickly delete rarely used applications by tapping on Apps, choosing the apps you wish to delete, then tapping on Uninstall. Now that we’ve covered the quick fix basics, try to download an application from the Play Store. If your Android device still can’t download or install apps, here are some solutions you can try.



  1. Open the Settings on your device and use the magnifying glass to search for Storage.

  2. Tap on Storage in the list that appears.

  3. Review the amount of available storage listed.


The Google Play Store is a pre-loaded application on most Android OS devices. Perhaps you’ve searched through your app drawer and home screen, and you can’t find the little Play Store icon anywhere. Unless you’re using an AndroidOS device that didn’t come with the native Google Play Store app, the good news is that you haven’t actually deleted it.If you can’t download apps, check these off of your list first:


Check Your Network


Now, go back to the Google Play Store and attempt to download the desired app again. However, if you have plenty of storage, keep reading for more solutions.The same holds true for errors and glitches that affect your AndroidOS device. While the operating system supports a wide array of applications, it is still possible for errors to occur that can, if unresolved, make your smartphone nearly useless. So, what can you do if your Android device won’t download or install apps?





Having issues with your device is no fun, especially when you can’t use key features like the Google Play Store. If you still have questions, keep reading.This article will walk you through some troubleshooting steps and fixes so you can get right back to installing apps on your Android device.





Reboot Your Device


First, check your devices’ storage by following these steps:





Check Your Time & Date Settings


Many mobile operating systems have failed due to app compatibility and limitations in years past. Your ability to use a phone or tablet without apps is incredibly limited. We’ve mentioned this briefly above, but your network connection has a lot to do with the ability to download apps. Whether your downloads are going really slow, or they aren’t happening at all, let’s take a deeper look into your internet connection.



  1. Open the Settings on your Android device and type Date and Time in the search bar.

  2. Toggle the switch for Automatic date and time so that it turns on.

  3. Turn your phone off, then on again and verify that the time updated.


Clear the Google Play Store Cache


However you download your apps (using WiFi or cellular data), check that the network you’re connected to has enough strength to maintain the connection. If your WiFi is congested, you’re almost out of range, or you only have a bar or two of signal, you may want to wait until you’re better positioned before downloading your app.



  1. Select Settings and Apps & notifications.




  1. Select Google Play Store.




  1. Select Storage and Clear cache.




  1. Repeat for Google Play services and Google Services Framework if present.



Change your Google Play Store Permissions


Among other Play Store issues, you may encounter an error that prevents you from updating applications. The Android operating system relies on the Google Play Store to upload most of your applications. Most of the steps we’ve listed above are applicable to this problem, as well as the inability to install apps. But, you should also try to force stop the app in question as an added step.



  1. Select Settings and Apps & notifications.




  1. Select Google Play Store.




  1. Select Permissions.




  1. Ensure SMS and Phone are enabled. Contacts and Location are optional but turn them on to test.




  1. Select Google Play Services from Apps and Permissions.

  2. Make sure permissions are set to ‘Allow’ for Body sensors, Call logs, Camera, Contacts, Files and Media, Location, Microphone, SMS and Phone.




  1. Retest the app download.


One of the first indicators that you have network connectivity issues is that websites and apps won’t load properly. You can run a speed test using your phone’s browser or if you have the app already to verify a solid connection.


Uninstall Google Play Updates


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  1. Open the Settings on your phone and tap on Apps & notifications.




  1. Scroll down and tap on Google Play Store.




  1. Tap on the three vertical dots in the upper right-hand corner.




  1. Tap on Uninstall updates.



3. Tap on Force Stop on the right-hand side.


Frequently Asked Questions


Authentication is a mobile process that requires the correct time to authenticate your device with Google Play and the download server. Most of our phones synchronize date and time with the network automatically, but it is worth checking.


What do I do if I accidentally delete the Google Play Store on my Android device?


Here’s what to do if you can no longer find the Google Play Store app on your device:If your Android device doesn’t download or install apps even after all these steps, it might be worth clearing the Store cache. The cache is temporary storage where the Google Play Store saves all the data it uses and/or needs to function. It can become corrupted, so it is worth checking.One of the most simple and effective methods to fix software issues is a device restart. Perhaps your problems are caused by a simple glitch. A reboot will cause the phone to drop all the code it was processing and begin again. New processes will be loaded into memory, and you may be able to download the app without any errors.The Google Play Store is pretty reliable, so it’s rare to run into any serious complications. But, if you can’t download apps right now, something, somewhere, is amiss. Before moving into more intuitive solutions, let’s review some things you should check first.2. Tap on the app you’re having trouble with.2. Scroll down the list until you see Google Play Store. Then, tap on it.Some security apps will affect these settings, hindering the Google Play Store from operating properly. If you don’t want all of these services accessible, you can turn them off after testing.


What do I do if I can’t update apps?


It’s no secret that software updates have a tendency to introduce new problems. If the issue you’re having with the Play Store began after a software update, you can uninstall the latest version. Sometimes, reverting to a previous version of the software is all you need to do to fix the problem.When your Google Play Store app goes missing, it’s likely because it is disabled, not deleted.3. At the bottom of this new page, you will see the option to Turn on or Enable. Tap it.If you are on WiFi, try switching over to cellular data. Or, you can try another WiFi network if one is available. If cellular data is your only option, check the Settings on your Android device to ensure that background data usage is turned on. You can do this by going to the Settings>Apps>Google Play Store>Mobile data & Wi-Fi option. Toggle on the switch next to Background data.Permissions are typically set automatically, so there isn’t always a reason to tweak them. However, if you got this far and you still cannot download or install an app, it’s worth trying.Whenever you’re troubleshooting a device, it pays to start with the basics. Downloads are dependent on having available space for your download. Most apps are only a few megabytes, but some are larger. Do you have enough space on your device? Do you have to perform some spring cleaning before adding new stuff? Now restart the Play Store and try to download the app.




1. Open Settings and tap on Apps & notifications.